Privacy Policy

Last updated: May 2025  ·  NissAI Innovations LLP  ·  Company No. OC460680

1. Who We Are

NissAI Innovations LLP ("NissAI", "we", "us", "our") is a limited liability partnership registered in England and Wales (Company No. OC460680), with a registered address at 128 City Road, London, United Kingdom, EC1V 2NX. We are the data controller for personal data collected through this website and our services.

2. What Data We Collect

We may collect the following categories of personal data:

• Contact information: name, email address, company name, and job title when you submit our contact form or enquire about our services.
• Communication data: the content of messages you send us via our website or email.
• Usage data: anonymised analytics about how you use our website (pages visited, time spent, referral source). No personally identifiable usage data is collected without consent.
• Technical data: IP address, browser type, and device information collected automatically via server logs.

3. How We Use Your Data

We use the personal data we collect for the following purposes:

• To respond to enquiries and provide the services you have requested.
• To manage our business relationship with you as a client or prospect.
• To improve our website and services based on anonymised usage analytics.
• To comply with legal obligations.

4. Legal Basis for Processing

We process your personal data on the following legal bases under the UK GDPR:

• Legitimate interests: responding to enquiries and managing business relationships.
• Consent: where you have explicitly provided consent (e.g., via the contact form checkbox).
• Contract: where processing is necessary to perform a contract with you.
• Legal obligation: where we are required by law to retain certain data.

5. Data Retention

We retain personal data only for as long as necessary for the purpose it was collected. Contact enquiry data is typically retained for up to 24 months. Client data is retained for 7 years in accordance with UK financial record-keeping requirements.

6. Your Rights

Under the UK GDPR, you have the right to:

• Access the personal data we hold about you.
• Request correction of inaccurate personal data.
• Request erasure of your personal data (the "right to be forgotten").
• Object to or restrict processing of your personal data.
• Data portability — receive your data in a structured, machine-readable format.
• Withdraw consent at any time where processing is based on consent.

To exercise any of these rights, contact us at hello@nissainnovations.co.uk.

7. Third Parties

We do not sell, rent, or share your personal data with third parties for marketing purposes. We may share data with trusted service providers who assist us in operating our website and delivering our services, subject to appropriate data processing agreements.

8. Security

We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, alteration, disclosure, or destruction. Our website is served over HTTPS.

9. Complaints

If you have concerns about how we handle your personal data, you have the right to lodge a complaint with the Information Commissioner's Office (ICO) at ico.org.uk.

10. Contact

For any privacy-related queries, contact us at:
NissAI Innovations LLP
128 City Road, London, EC1V 2NX
hello@nissainnovations.co.uk